JavaScript has to be enabled to view this site. Learn how to enable JavaScript.

ICSI Icon

ICSI Staff Bios

David Abelson, MD
President

Prior to becoming president of ICSI in late 2016, Dr. Abelson was the Senior Executive Vice President of HealthPartners and the CEO of Park Nicollet Health Services. In these roles, he led the combined integration of care delivery with over 1,700 physicians and clinical professionalsat Park Nicollet (including Methodist Hospital, TRIA and Park Nicollet Clinic), Regions Hospital and HealthPartners Clinics.

Before that, Abelson was a member of the Governor’s Task Force on Medical Education for the State of Minnesota, and has held many other health care leadership positions, including Medical Director of Information Management and Care Improvement and Vice President of Strategic Improvement Park Nicollet Health Services, where he led a three-year integration project of hospital, clinic and home care electronic medical record information.

Abelson has served on the boards of VigiLanz Corporation; HealthPartners, including Quality and Transformation committees, Regions Hospital, HealthPartners Institute of Research and Education; Park Nicollet Health Services; and the Minnesota Hospital Association. He was in private practice at Internal Medicine Physicians PA and received his M.D. degree from the University of Minnesota. 

 

Craig Acomb, MS
CEO

Prior to being named CEO of ICSI in late 2016, Acomb served as Interim President and CEO following the retirement of Sanne Magnan, MD, PhD. He previously served as its Chief Operating Officer and prior to coming to ICSI served for three years as the Assistant Commissioner and COO for the Minnesota Department of Health (MDH), where he oversaw the operations and administration of a broad portfolio of the state’s public health programs and the agency’s 1,500 employees. His duties included organizational leadership, business direction, financial management and oversight, policy development, strategic and operational planning, workforce development, information technology, corporate communications and government relations.

Before that, Acomb was MDH’s Chief Financial Officer and oversaw the agency’s $500 million budget, which included leading budget negotiations during the passage of Minnesota’s 2008 landmark health reform legislation that created the Statewide Health Improvement Program (SHIP).

Acomb serves on the boards of MN Community Measurement, NRHI and the National Multiple Sclerosis Society  He holds a master’s degree in biology from the University of Minnesota.

 

Lisa Carlson
Team Director

Lisa Carlson is Team Director at the Institute for Clinical Systems Improvement (ICSI). She has over 25 years of experience working in health care, including the dental industry and at Group Health. In her time at ICSI, Carlson has held several other positions, including Executive Assistant to Dr. Gordon Mosser, ICSI’s first President, and Operations Manager. Lisa is responsible for ICSI’s annual Colloquium and also oversees the Guideline Enhancement and Member Engagement teams.

 

Jodie Dvorkin, MD, MPH
Associate Medical Director

Jodie Dvorkin, MD, MPH is an Institute for Clinical Systems Improvement (ICSI) Project Manager/Health Care Consultant working on guideline development. Prior to joining ICSI, Dr. Dvorkin worked at the American Medical Association-convened Physician Consortium for Performance Improvement, where she focused on measure development and strategic initiatives. Before that, she helped establish a colon cancer screening program at John H. Stroger, Jr. Hospital of Cook County. Dr. Dvorkin holds a bachelor’s degree from Harvard University. She received her medical degree from Emory University and a master of public health from the University of Illinois. Dr. Dvorkin completed an internal medicine and pediatrics residency at the University of Chicago and a preventive medicine residency at John H. Stroger, Jr. Hospital of Cook County.

 

Audrey Hansen, BSN, PHN, MA, PMP
Project Manager/Health Care Consultant

Audrey Hansen is an Institute for Clinical Systems Improvement (ICSI) Project Manager/Health Care Consultant. Her projects include health care guidelines, clinical decision support, and member relations. Hansen’s previous experience includes practice facilitation in the ambulatory clinic settings of primary care, cardiology and oncology, where she led quality improvement, culture change, EMR implementation, and clinical program development. This experience across the health care spectrum enables her to facilitate the development of chronic condition management programs in various clinic settings. Hansen holds a bachelor’s degree in nursing and a Public Health Nurse certification from The College of St. Teresa in Winona, MN; a Project Management Professional certification; and a master’s degree in organizational leadership from Bethel University in St. Paul.

 

Senka Hadzic, MPH                                                             
Clinical Systems Improvement Facilitator

Senka Hadzicis an Institute for Clinical Systems Improvement (ICSI) Clinical Systems Improvement Facilitator. In this role, she facilitates the revision of health care guidelines, and provides measurement and data analysis education and support for various other projects. Senka holds a master’s degree in Public Health from the University of Minnesota and bachelors of arts and science degrees in statistics and economics, respectively, from the University of Minnesota.

 

Carla Heim
Project Manager/Health Care Consultant

Carla Heim is a Project Manager at the Institute for Clinical Systems Improvement (ICSI), and offers 14 years of combined health care industry experience, 12 years related to project management. Her current project involvement is in the MN Health Collaborative, Tobacco Health Systems Change grant with ClearWay and ICSIs operations, communications and technology planning. Past projects include the MN State Innovation Model (SIM) Practice Facilitation grant, COMPASS federal grant, MDH Health Care Home grant, Choosing Wisely MN grant, ICSI member engagement and health care affordability.

Her previous health care experience includes positions within the HealthPartners member services call center and human resources department. Carla holds a bachelor’s degree in Mass Communications/Public Relations and a minor in Marketing from the University of Minnesota in Mankato. 

 

Tani Hemmila, MS, BSW
Team Director

Tani Hemmila is an Institute for Clinical Systems Improvement (ICSI) Project Manager/Health Care Consultant working to advance initiatives in behavioral health integration, health care/community connections, learning communities and training workshops. Her projects include COMPASS, a collaborative care management model for improving depression and diabetes/cardiovascular disease treatment in primary care; Screening, Brief intervention, and Referral to Treatment (SBIRT) for addressing risky substance use in primary care; SBIRT for first-time DWI offenders, and multiple learning initiatives.

Hemmila is an ambassador for the HealthDoers Collaborative Health Network through the Network for Regional Healthcare Improvement. She is also a motivational interviewing trainer and coach. She has a background in management, entrepreneurship, and training, and prior to joining ICSI, worked as a facilitator and consultant with various community collaborative mental health initiatives.

Hemmila holds a bachelor’s degree in social work from the College of St. Scholastica in Duluth, MN. She is currently pursuing a master’s degree in health care administration and inter-professional leadership from the University of California-San Francisco.

 

Sarah Horst, MA
Project Manager/Health Care Consultant

Sarah Horst is a health care consultant at the Institute for Clinical Systems Improvement (ICSI).  She leads ICSI Workshop, the training center at ICSI offering courses on improvement science, motivational interviewing, teamwork and collaborative communication.   Her 14 years of experience in health care include roles in the areas of quality improvement and practice transformation, clinical operations, measurement, total cost of care, patient experience and creating healthy workplace dynamics. 

Sarah spent her first eight years in health care at HealthPartners Medical Group.  Following that, she was in a performance improvement role at Optum supporting local community health centers participating in the Federally Qualified Health Center Urban Health Network (FUHN) Integrated Health Partnership.  She has been at ICSI since 2015 where, in addition to training, she does work on chronic condition management; tobacco cessation; addressing the opioid crisis; and helping independent practices adapt to address the changing health care landscape. 

Sarah holds a bachelor's degree in English from Carthage College in Kenosha, WI and a master’s degree in management from the College of St. Scholastica.  She has trained in LEAN and Six Sigma methodologies and received a certificate in practice facilitation from the MN Consortium for Practice Facilitation. 

 

Elizabeth Melby, MLIS
Executive Assistant

Elizabeth Melby (Liz) is the Executive Assistant at the Institute for Clinical Systems Improvement (ICSI), supporting the President & CEO, and other staff. She also supports the Board of Directors and is responsible for planning and execution of those meetings. Melby has been with ICSI for 13 years, and previously worked at HealthPartners for three years.  She holds a bachelor’s degree in history from the University of Minnesota and a master’s degree in library and information systems from Dominican University in River Forest, IL.

 

Jeyn L. Monkman, MA, BSN, NE-BC
Team Director

Jeyn Monkman is an Institute for Clinical Systems Improvement (ICSI) Director with experience and expertise across the health care continuum in practice facilitation, motivational interviewing, and quality improvement implementation and measurement. 

Her work includes or has included the MN Health Collaborative with a focus in Integrated Behavioral Health, Minnesota State Innovation Model (SIM) Practice Facilitation grant project, COMPASS, a collaborative care management model for improving depression and diabetes and/or cardiovascular disease treatment in primary care; Screening, Brief intervention, and Referral to Treatment (SBIRT) for addressing risky substance use in primary care, as well as Tobacco Systems Change work with ClearWay Minnesota. 

Before joining ICSI, Monkman held various leadership positions in large integrated health systems as well as small critical access hospitals.

Monkman holds a bachelor’s degree in nursing and a Public Health Nurse certificate from the University of Minnesota and a master’s degree in management from the College of St. Scholastica, Duluth, MN. She is nationally certified as a nurse executive by the American Nurses Credentialing Center.

 

Claire S. Neely, MD, FAAP
Chief Medical Officer

Claire S. Neely, MD, is the Institute for Clinical Systems Improvement’s (ICSI) Chief Medical Officer, responsible for leading ICSI’s evidence-based medicine work, including guidelines, and dissemination and implementation of projects. She served as the operations director for COMPASS (Care of Mental, Physical and Substance-use Syndromes), a $17 million innovation award from CMMI, which focused on disseminating evidence-based practices to improve the care of people with depression, diabetes and cardiovascular disease.

As a Bush Medical Fellow, Dr. Neely studied team structures and interactions, and is skilled in applying adult learning tools to spread the knowledge, skills and attitudes that enhance team performance. She has a long-standing interest in effective communication and has led numerous workshops on motivational interviewing and shared decision-making.

Dr. Neely practiced pediatrics at HealthPartners for more than 27 years, and held a number of leadership positions during that time. Dr. Neely earned her MD from Washington University School of Medicine, St. Louis, MO, is board certified in pediatrics, and is a Fellow of the American Academy of Pediatrics.

 

Patty Staack
Senior Administrative Assistant

Patty Staack is a Senior Administrative Assistant at the Institute for Clinical Systems Improvement (ICSI) where she helps staff with projects, and plans and schedules workshops and meetings. She has been at ICSI for 10 years, previously in the role of Technical Administrative Assistant. Before coming to ICSI, Staack worked at Cenex and First Bank Systems. She received a certificate in Data Entry from St. Paul Technical College and a certificate in Medical Billing and Coding from Inver Hills Community College.

 

Philip Traeger, MBA, CPA (inactive)
Chief Financial Officer 

Philip A. Traeger joined the Institute for Clinical Systems Improvement (ICSI) in January, 2018. Phil is responsible for overseeing all aspects of the Institute’s finances, including the development and management of budgets, the timely preparation of financial statements and presentation of financial results to ICSI’s management and Board of Directors.  Phil brings to the Institute over three decades of financial management experience in the private, public and nonprofit sectors.  In addition to his responsibilities with ICSI, Phil serves as the Director of Finance, Budget and Health Plan Administration for HealthPartners. Prior to joining HealthPartners in 2005, Phil held leadership positions in finance and accounting with American Dental Partners, United Health Group, and Cigna Behavioral Health.

Phil holds a Bachelor of Accounting degree from the University of Minnesota, Duluth, and a Master of Business Administration degree from the University of St. Thomas in St. Paul, Minnesota.

 

 

Updated 4/6/18