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ICSI News December 2016

Neil Baker to Lead Pre-Conference
Workshop AT 2017 COLLOQUIUM

We are excited to announce that ICSI's 20th Annual Colloquium, May 8-10, 2017, will feature a Monday afternoon workshop led by Neil Baker, MD. "Transform Your Work Relationships Right Now! A Leadership Practice," will address the complexity and stress that impede leaders' creativity and resilience in tackling day-to-day problems. In particular, relational issues such as conflict, resistance, and non-collaborative behaviors are very common and can be especially hard to address in the moment. Dr. Baker will offer evidence-informed strategies to tap into your highest skills and values when you most need them - right now!

Check out our updated flyer, which includes workshop details and sample breakout sessions from our three conference tracks: Care Team, Community Team, and Leadership Team. Watch your email and the Colloquium web page for more program information as it becomes available. Registration opens in early January.

Upcoming ICSI Events

Motivational Interviewing Workshop Dates Set for 2017

ICSI has set the 2017 dates for our popular Motivational Interviewing (MI) workshops. The two-part "Foundations of MI" class will be offered twice, in spring and fall, and the "Advanced MI" class will be offered once, in March. Please visit the Learning Center for dates and registration information. The schedule for Quality Improvement Basics will be announced soon.

Other Noteworthy Events

Practice Facilitation - Supporting Health Care Change Efforts

Certificate Course Begins in February

In a role increasingly recognized as valuable, practice facilitators support health care teams as they advance their organizational change and improvement efforts. In 2016, ICSI, a partner of the Minnesota Consortium for Practice Facilitation, helped launch a new educational certificate program for practice facilitation, one of only a handful of such programs across the country.

ICSI has been providing practice facilitation support for a number of years, including in COMPASS, State Innovation Model (SIM) initiatives, Chronic Condition Management efforts, and more. Drawing from this experience, Claire Neely, chief medical officer at ICSI, and Joann Foreman, team director, developed curriculum and served as faculty. Five ICSI project managers participated in the inaugural course and practicum experience throughout 2016, and were certified as practice facilitators: Audrey Hansen, Tani Hemmila, Sarah Horst Evans, Jill Kemper, and Jeyn Monkman.

Intrigued? The next practice facilitation certificate course begins in February 2017 through Normandale Community College, offered in partnership with the University of Minnesota, Stratis Health, and Minnesota Department of Health. Learn more and register. You can find out more about ICSI's practice facilitation work here.

Updates on our Work

Road to Health Care Transformation: Are You Ready
for the New Team Care Delivery?

Using teams to deliver care is not a new idea. We have known for some time that care complexity requires a number of experts, including the patient, working collectively to improve outcomes. To this point, these teams have been comprised of physicians, nurses, care managers, certified medial assistants, etc., working together effectively at the top of their license to ensure the smooth flow of information. But as the environment changes, this demand will continue and be accelerated by the decreased availability of primary care physicians. There will be additional focus on the operational efficiency and effectiveness of these teams. Better integration of patients, caregivers and family will be expected.

What else should you know about the coming team care delivery models? Is your organization ready? ICSI members, log in to read this and other papers in our new series that looks at the multiple forces driving health care change in Minnesota over the next two to five years. Each one discusses an identified trend and outlines the various effects it may have in the health care sector. We also include self-assessment questions that an organization can use as it takes steps on the road to successful transformation. Read more.

SIM Practice Facilitation Work Continues into 2017 with Extension

ICSI and Stratis Health have been working together since 2015 with a mix of primary and specialty care provider organizations for quality improvement activities as part of a $45 million State Innovation Model (SIM) cooperative agreement. The Minnesota Department of Health and the Minnesota Department of Human Services received this award in 2013 from the Center for Medicare and Medicaid Innovation (CMMI) to help implement the Minnesota Accountable Health Model.

We recently received an extension that enables this work to continue through June of 2017. New participants are Hennepin County Medical Center (HCMC) clinics in Brooklyn Center and Golden Valley, and Ortonville Area Health Services. Several clinics are continuing in the work, and others are rotating off. Learn more about this project.

Is MACRA Still Coming?

Speculation abounds. An important point to keep in mind is that MACRA legislation is separate from ACA legislation. This further complicates interpretation of what a new administration and Congress might prioritize in 2017. However, because MACRA legislation was a bipartisan effort, it is the opinion of most experts that implementation of MACRA will remain in place; you still need to take important actions in 2017. You can find information and resources curated here on the ICSI website.

ICSI is keeping abreast of changes as they unfold, attending the recent National MACRA MIPS/APM Summit and the CMS Quality Conference in mid-December. Please watch for updates as more information becomes available.

Follow-Up to ICSI's New Pain Guideline 

In November 2016, ICSI published its new guideline, Pain: Assessment, Non-Opioid Treatment Approaches and Opioid Management. Two follow-up items worth noting are:

Member & Sponsor Spotlight

ICSI Welcomes New Member

Please welcome Southside Community Health Services in Minneapolis, part of the Minnesota Association of Community Health Centers, which has been granted provisional member status by the Membership Committee of ICSI's Board of Directors. They are currently implementing quality improvement activities to qualify for full membership. Learn more about ICSI membership.

Hutchinson Health Cancer Clinic Receives Press Ganey
Guardian of Excellence Award

As reported in the November 9, 2016 Hutchinson Leader, Hutchinson Health's Cancer Clinic was named a 2016 Guardian of Excellence Award winner by Press Ganey, a nationally recognized provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations.

“This award recognizes the efforts of the entire Cancer Clinic staff and all who support them,” said Dr. Steven Mulder, president and CEO of Hutchinson Health. “We strive throughout the organization to provide patient–centered care. The Cancer Clinic award recognizes what can be achieved when our principles of effective and thorough communication with our patients are skillfully applied.” Read the complete article.