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ICSI News July 2017

ICSI News is taking a summer break and will not publish in August. The next issue will be sent in early September. To stay current with news and opportunities, please watch your email and our website, and follow us on social media (see links at the bottom of this page). On behalf of the entire ICSI staff, we wish you a safe and enjoyable summer!


Work Group Members Wanted: ICSI Palliative Care Guideline

ICSI is recruiting work group members for the upcoming revision of the Palliative Care for Adults guideline. The Palliative Care Guideline team is looking for a physician and a social worker with palliative care expertise, and is also interested in any medical specialists who have a large population of patients that may benefit from palliative care (cardiology, pulmonology, neurology, nephrology, etc). The revision will begin later this summer or early fall.

If you are interested, please contact Georgette Susla at 952-814-7060 for more information.


Prime the Pump! Activate your Team to Accelerate Improvement

Health care improvement is not the exclusive work of the “quality improvement” department. In order to succeed in today’s fast changing environment, you need the engagement of every person on your team to take your work to the next level. This workshop’s focus on teamwork will revitalize your change efforts! Pick the location most convenient for you and save your spot today!

Baxter/Brainerd Area | Tuesday, July 25, 2017 |12:30 – 4:30 p.m. 
Learn more and registerRegistration closes July 18.

St. Louis Park | Wednesday, August 2, 2017 |12:30 – 4:30 p.m.
Learn more and register.

Redwood Falls | Tuesday, August 15, 2017 |12:30 – 4:30 p.m.
Learn more and register.

Reinertsen Lecture: Mary Brainerd

Tuesday, October 24, 2017 | Reception 5 - 6 p.m., Lecture and Q&A
6 - 7:30 p.m. | Minneapolis Airport Marriott, Bloomington, MN

Mark your calendar for the 2017 Reinertsen Lecture! Mary Brainerd, recently retired from HealthPartners, will reflect on her decades in Minnesota health care. This is a free event and is open to the public. Learn more and register today to save your spot!

Foundations of Motivational Interviewing

Thursdays, October 19 and November 2, 2017 | 10 a.m. - 2:30 p.m. | Bloomington, MN

Motivational interviewing is patient-centered, and utilizes a guiding style to engage with patients to clarify their strengths and hopes, evoke their motivation for change and promote autonomy in decision-making. Registration opens in August – watch for our email or follow ICSI on social media to make sure you're in the know! Learn more.

Other Noteworthy Events

2017 Minnesota Summit on Prenatal Substance Use and Infant Exposure

July 27 - 29, 2017 | Earle Brown Heritage Center | Minneapolis, MN

This full-day summit is part of Minnesota’s initiative to bring recovery communities together with state, tribal, and local leaders to develop recommendations for a statewide awareness and response to prenatal substance use and infant exposure. The summit will connect participants and spur active engagement in cross-disciplinary collaboration and coordination of recovery oriented systems of care. Learn more and register. This is a free event.

Leading Transformation Efforts to Improve Health

Tuesday, August 15, 2017 | Madison, WI

Join the Network for Regional Healthcare Improvement (NRHI) and the HealthDoers Network in a one-day summit to learn how transformation efforts can improve health. The summit will provide leaders, senior executives, quality improvement and population health professionals theory and insights to help build or sustain cultures that support transformation.

Participants will also learn practical ways to engage stakeholders in the transformation process – an essential element in efforts to achieve the Triple Aim. You’ll hear from leaders with similar challenges and experiences, including Claire Neely, MD, ICSI's chief medical officer. Learn more and register.

Measuring the Path to Better Outcomes: The MN Community Measurement 2017 Seminar

Wednesday, September 13, 2017 | 8:15 a.m. – 5 p.m. | Brooklyn Center, MN

Network with health and community leaders and get the latest in quality measurement, quality improvement, patient care, and cost containment during this day of educational speakers and meaningful discussions. Featured speakers are Hall of Fame broadcaster Don Shelby and Shantanu Agrawal, MD, president and CEO of the National Quality Forum. To register or learn more, visit the seminar website.


Lessons Learned from SIM-Practice Facilitation:
You Need to Go Slow to Go Fast

At the end of June, ICSI and Stratis Health completed a project that involved providing practice facilitation resources to help a group of primary and specialty care provider organizations with quality improvement activities as part of the Minnesota State Innovation Model (SIM) cooperative agreement. One of the key takeaways for all was that real improvement takes time! The work is adaptive and requires culture change, as well as technical change. In other words, “You need to go slow to go fast!”

As part of this project, we are able to share many of the resources created for and used by participants with the broader Minnesota health care community. These resources include a series of recorded how-to videos and related tools to help guide health care organizations through the steps of facilitating and sustaining improvement.  You can access the materials in a newly created Practice Facilitation section of ICSI’s online Learning Center.

More information about the project, including participants’ comments about the support they received and what they learned, is available on the SIM Practice Facilitation web page.

Tri-County Health Care Tackles Process Change Together

A multidisciplinary team at Tri-County Health Care in Wadena is working with ICSI to focus on tobacco systems change. Doing process mapping together resulted in several "aha" moments, including ways their EHR can support the tobacco work in various departments.

Process Mapping in Action
The Tri-County Health Care Team

"It was eye opening to conduct process mapping together as a team," commented Jose Alba, director of ambulatory services, and Medley Shamp, lead care coordinator. "This experience gave us permission to ask each other questions. As we do more process or workflow mapping, we will become more comfortable with this work and challenge our thinking. This is changing our culture."

Learn more about how ICSI is partnering with ClearWay Minnesota to increase the capacity of health systems to assess and address tobacco use. 

ICSI Welcomes its Newest Patient Advisory Council Member

Amy Christison’s exposure to health care, as a patient and caregiver, drives her to continue to improve patient experience. Her work as a quality improvement consultant for specialty care clinics allows her to always bring the focus back to the patient. She sees joining ICSI's Patient Advisory Council (PAC) team as a great way to continue to provide that spotlight on the patient and their family.

Please visit the Patient Advisory Council page to learn more about the PAC. 

Member & Sponsor Spotlight

2017 Minnesota Hospital Association Awards

In June, the Minnesota Hospital Association honored 17 organizations with its annual health care awards for extraordinary achievement. Several of the reward recipients are ICSI members and sponsors, including:

  • Best Minnesota Hospital Workplace: Regions Hospital, St. Paul
  • Community Benefit: Regions Hospital, St. Paul
  • Good Catch for Patient Safety: Sonam Serpolamatsang, Park Nicollet Methodist Hospital, St. Louis Park   
  • Innovation of the Year in Patient Care: Fairview Health Services, Minneapolis
  • Quality and Patient Safety Improvement: Children’s Minnesota, Minneapolis
  • Spirit of Advocacy: Paul Goering, M.D., Allina Health, Minneapolis   
  • Stephen Rogness Distinguished Service Award: Rachelle Schultz, president and CEO, Winona Health
  • Trustee of the Year: Jim McDonough, Regions Hospital, St. Paul   

Congratulations to all the award recipients for their dedicated work and innovation. More information is available on the Minnesota Hospital Association award website.