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ICSI News May 2017


May 8-10, 2017, Minneapolis Marriott Northwest, Brooklyn Park

Neil Baker, MD
Allison Massari
Morris-Singer, MD

We look forward to seeing many of you from member and sponsor organizations at this year's Colloquium, along with community members and other stakeholders in the ICSI collaborative working to improve the health of all Minnesotans. Together, we will explore the theme, "Health: A Team Sport."

  • Neil Baker, MD, leads a Monday afternoon workshop that offers evidence-informed strategies to enhance self-awareness and tap into your highest skills and values when you need them most – right now!
  • On Tuesday, Allison Massari, a survivor of two life-threatening car accidents, will kick things off by taking us on a journey, offering tools to rise above obstacles and find peace, purpose and happiness despite turbulent times.
  • And Wednesday, keynoter Andrew Morris-Singer, MD will discuss strategies for achieving the true interdependent and high performing care teams that are needed in our rapidly evolving health systems.
  • Plus, we have 24 breakout sessions led by local and national speakers, a unique closing session with Alive & Kickin, and the always popular book giveaway with former ICSI staffer Gary Oftedahl, MD.

Online registration has ended, but you can still register onsite. Learn more.

Download the App to Enhance
Your Conference Experience

If you are registered to attend the Colloquium, you should have received an email with information and download instructions for this year's mobile app. We encourage you to download the app in advance. Information will also be available onsite. If you did not receive the email, or or need assistance, please stop by the registration desk or contact Mary Beth Schwartz or Mark Teats.


Everyday Improvement – Practical Tools for Your Workplace

Wednesday, July 12 and Thursday, July 27, 2017 | 8 a.m. - Noon | Bloomington, MN

Registration is open! In this updated two-part workshop, you’ll learn the key elements of improvement science in a way that is accessible and practical, and walk out with tools you can immediately apply to improvement opportunities in 

your workplace. You’ll discover the answers to these questions:

  1. How do systems impact outcomes?
  2. How do I create a sense of ownership rather than hope for buy-in?
  3. How do I use data to inform decisions?

Designed for care team members (e.g., RN, LPN, MA, care coordinators), leaders, clinicians, quality and EMR/data staff – anyone interested in supporting their organization by making improvements. Learn more and register

Fall Sessions of Everyday Improvement Will be Offered in November 2017. Read More.

Motivational Interviewing Foundations

Thursdays October 19 and November 2, 2017 | 10 a.m. - 2:30 p.m. | Bloomington, MN

Motivational interviewing is patient-centered, and utilizes a guiding style to engage with patients to clarify their strengths and hopes, evoke their motivation for change and promote autonomy in decision-making.

This two-part ICSI workshop format provides a deeper learning opportunity to allow practice in between sessions, returning to build on new insights. The teachings will include a mix of didactic presentation, videos and hands-on practice. Read More.

Registration will open August 2017

Other Noteworthy Events

Measuring the Path to Better Outcomes: The MN Community Measurement 2017 Seminar

Wednesday, September 13, 2017 | 8:15 a.m. – 5 p.m. CDT | Brooklyn Center, MN

Network with health and community leaders and get the latest in quality measurement, quality improvement, patient care, and cost containment during this day of educational speakers and meaningful discussions. Featured speakers are Hall of Fame broadcaster Don Shelby and Shantanu Agrawal, MD, president and CEO of the National Quality Forum.

To register or for more information, visit the seminar website.

Updates on our Work

Patient Advisory Council (PAC) Welcomes New Members

This month we welcome two new members to PAC. We are excited to have them helping contribute the patient voice to the work of the ICSI collaborative. 

Michelle Aldinger, RN, BSN (pictured left) is an RN graduate from the University of Minnesota. Last year she became a Team STEPPS Master Trainer and will complete her Masters in Nursing Education in Spring 2018. She says, "My family and birth of my children specifically brought me closer to patient advocacy."

 Weldon Makori (pictured right) says, "I am a young adult with a desire to be engaged with the health care community. I seek to represent patients in my age category and stay as engaged as possible to advance the improvement of health care and communications within this field. Being a part of PAC has that potential, and I am very excited to be a part of this revolutionary council!"

Established in 2010, the ICSI PAC provides advice on patient and family-centered care elements vital to providing care, and is an invaluable resource of patient stories that demonstrate both excellence and opportunities for improvement. Interested in PAC? Learn more. 

Road to Health Care Transformation: Leading Change

Effective leadership continues to be critical for all organizations. Leaders who can articulate a steady, foundational vision while holding themselves and their staff accountable for constant change will be in high demand. Leadership turnover is currently relatively high.

Members and sponsors, log in to read more in this last article in our series that looks at the multiple forces driving health care change in Minnesota over the next two to five years.

Member & Sponsor Spotlight

HealthPartners and Mayo Clinic Named Top Health Systems by Truven

Congratulations to these ICSI Members who were winners in Truven Health’s 15 Top Health Systems study for 2017:

  • Mayo Clinic/Mayo Foundation (Rochester, MN), categorized in the top Large health systems category (based on overall operating expenses) and
  • HealthPartners (Bloomington, MN), categorized in the top Medium-sized health systems category (based on overall operating expenses).

This study uses objective, independent research and public data sources to evaluate over 300 health systems based on these performance areas: process care, efficiency, inpatient outcomes, extended outcomes, and patient experience.
The winners of the 15 Top Health Systems award outperformed their peers in some of these ways:

  • More lives saved with fewer patient complications and readmissions
  • Stronger adherence to industry-recommended standards of care• Shorter emergency department wait times
  • Higher overall patient rating of care

To learn more, visit Modern Healthcare.

CMS Selects Allina Health for Accountable Health Communities Project

The Centers for Medicare & Medicaid Services (CMS) has selected Allina Health to participate in a five-year Accountable Health Community model test to determine if bridging the gap between clinical and community services providers for patients with health-related social needs can improve the health of patients and reduce the cost of care. There are 32 organizations across the U.S. participating in the project. Allina’s role in the project will target five counties in Minnesota.

The model tests whether systematically identifying and addressing health-related social needs impacts total health care costs and reduces inpatient and outpatient utilization. There are two service delivery methods being tested by the participating organizations—the assistance track, which provides community services navigation assistance for high-risk beneficiaries with accessing services to address identified health-related social needs; and an alignment track, which encourages partner alignment to guarantee that community services are available and responsive to beneficiaries’ needs. Allina is joining in the assistance track model.

The five-year pilot project began in May 1, 2017. Read more about it on Allina's website.