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ICSI News October 2017


Reinertsen Lecture: Mary Brainerd

Tuesday, October 24, 2017 | Reception 5 - 6 p.m., Lecture and Q&A
6 - 7:30 p.m. | Minneapolis Airport Marriott, Bloomington, MN

Mary Brainerd, recently retired from HealthPartners, will present on the gift of working in health care, the need to shape health care differently for the future, and the opportunity for impact we all have in front of us. This free event is open to the public. It will also be livestreamed on ICSI's Facebook pageLearn more and register today to save your spot!

Motivational Interviewing Foundations Workshops

Thursdays, October 19 and November 2, 2017 | 10 a.m. - 2:30 p.m. | Bloomington, MN

Motivational interviewing is patient-centered, and utilizes a guiding style to engage with patients to clarify their strengths and hopes, evoke their motivation for change and promote autonomy in decision-making. Registration is open – sign your team up today! Learn more.

Prime the Pump: Activate Your Team to Accelerate Improvement

Wednesday, November 29, 2017 | 8:00 a.m. – Noon | ICSI Offices, Bloomington, MN

Health care improvement is not the exclusive work of the “quality improvement” department. In order to succeed in today’s fast changing environment, you need the engagement of every person on your team to take your work to the next level. This workshop’s focus on teamwork will revitalize your change efforts! You and your team will walk out ready and eager to get started on improvement opportunities in your workplace. Learn more and register

  • Learn simple yet powerful quality improvement tools that can be applied by anyone to any problem.
  • Infuse a spirit of collaboration into your project by inviting your entire team to co-create solutions that work.
  • Learn and practice positive communication tools that can move even the most difficult conversations forward.

Here's what some attendees have said about this training:

"Real life examples, practical ideas and support. Excellent tools and resources."

“The entire workshop and format was excellent!”

“Dynamic presenter who drew on professional and personal experience-- enthusiastic voice/style. Very relatable content—made abstract ideas very easy to understand.”


Many Faces of Community Health Annual Conference

Tuesday, October 26 - 27, 2017 | Bloomington, MN

ICSI is pleased to again be part of this year's Many Faces of Community Health Conference in Bloomington. This two-day conference explores improving care and reducing health disparities in underserved populations and among those living in poverty. It features resources and information on clinical care, public policy, and health innovations for Minnesota’s health care community.

ICSI staff members Jeyn Monkman, Sara Horst Evans and Audrey Hansen will be co-presenters for three presentations sharing our recent work: How to Ask About Tobacco Use Without Starting a Fire,” "Improving Asthma Control through Asthma Action Plans and Quality Improvement Strategies," and "Managing Pain with Limited Resources." We'll also be an exhibitor, so be sure to stop by and say hello.

For more information, or to register, visit the event website.

Midwest Forum on Hospitals, Health Systems and Population Health: Partnerships to Build a Culture of Health

November 29 - December 1, 2017 | Chicago, IL

The Midwest Forum will bring together organizations and key stakeholders dedicated to improving the health of all Americans. Participants will share innovative models that are working and inspire the audience to take action to help transform the existing system of care in the United States to a system that strategically plans for and supports the health of its population.

For more information, or to register, visit the event website.


Join Us at the IHI National Forum for Too Big to Solve Alone:
Minnesota Collaborates

ICSI is excited to be speaking at the IHI Annual National Forum on Quality Improvement in Health Care in Orlando this December. Please plan to attend our session on Tuesday, December 12, Too Big to Solve Alone: Minnesota Collaborates, to hear more about this momentous collaborative effort. Fifteen of our region’s health care system and health plan CEOs have committed to work together on pressing health care issues that cannot be solved alone.

ICSI's Claire Neely, MD and co-presenters from Allina Health System, HealthPartners, and Mayo Clinic will talk about the work that began in January 2017 focused  on addressing the opioid crisis and improving mental health care. Learn how such an ambitious effort can be designed, built, and supported—and what we’ve learned using our Collaborative Action Framework.

Get more information about the IHI National Forum and register at the conference website. We hope to see you there!

ICSI PAC Member Selected as a Choosing Wisely Patient Champion

In April, Consumer Reports launched a nationwide search to recruit and recognize Choosing Wisely Patient Champions—everyday people who encourage conversations between patients and clinicians with the goal of making sure everyone’s care is as safe as possible.

They selected 20 people from across the country and the group began an intensive training through the Consumer Reports Consumer Leadership Academy to learn how to effectively change our culture of medical overuse. One of the Champions chosen was ICSI’s very own PAC (Patient Advisory Council) member, Bill Adams.

Consumer Reports plans to continue working with the initial group of patient champion activists to further develop their skills to increase patient participation in helping to reduce health care overuse and to expand the program to additional patients.

Read an interview with Bill about Choosing Wisely in the Fergus Falls Journal here.

Jump Start Your Tobacco Cessation Work

The Tobacco Health Systems Change program, a partnership between ICSI and Clearway MinnesotaSM, is pleased to offer an exciting opportunity for you, your providers, and other staff to re-engage in tobacco cessation work and learn “How to Ask About Tobacco Use Without Starting a Fire.”

For a limited time, we can provide up to two short, expert-facilitated sessions at your clinic that will “Jump Start” your efforts. Check out the flyer and contact us soon for additional details.

Interested in learning more about this project? You’ll find additional information, including upcoming education opportunities and a growing list of tools and resources, on the Tobacco Systems Change web page.


Collaborate with the HealthDoers Network

The HealthDoers Network provides trusted peer-to-peer forums and programming to support “HealthDoers,” people who work to improve community health and health care. In 2014 the Robert Wood Johnson Foundation selected the Network for Regional Healthcare Improvement (NRHI) to launch this initiative and ensure that a broader network of individuals and organizations learn about and apply the multi-stakeholder approach to community health and healthcare improvement. ICSI is one of the founding members of NRHI.

The HealthDoers Network features online and in-person offerings designed to quickly identify and spread what works, nurture meaningful connections, and include participant feedback to set priorities. To learn more or to join, visit the HealthDoers website.

Opioid Withdrawal Unit to Open in Duluth Detox Center

The Duluth Detoxification Center is opening a new opioid withdrawal unit designed for people who require urgent opioid withdrawal treatment. The new unit will use harm-reduction strategies and tapering medications to help ease people off of opioids. Clients will typically stay three to five days, during which they will undergo full assessments and stabilization before being referred to a longer-term treatment program.

St. Louis County received a grant that made the unit possible. The grant also provides funding for education and expanded access to naloxone within rural communities. St. Louis County had the highest per capita rate of heroin and opioid overdose deaths in 2015, according to the Minnesota Department of Health. Read more about the Detox Center here.

New Online Stratis Health MIPS Estimator

The online Stratis Health MIPS Estimator is now available to help clinicians prepare for and succeed in the Centers for Medicare & Medicaid (CMS) Quality Payment Program (QPP). Clinicians can use this tool, at no cost, to determine which measures and data submission methods should give them the highest Merit-based Incentive Payment System (MIPS) final score.

This tool was extensively field tested. Over 200 individuals, from solo practice clinicians to health system quality managers, accessed the pre-release version of the MIPS Estimator. For more information and to access the Estimator, visit the Stratis website.

Study on Non-Drug Chronic Back Pain Prevention

The University of Minnesota’s Earl E. Bakken Center for Spirituality & Healing has received the first phase of a cooperative grant from the National Institutes of Health that will study non-drug approaches to preventing chronic low back pain. According to the World Health Organization, low back pain is the leading cause of disability worldwide, and is often linked to opioid use for pain treatment.

Researchers participating in the study will explore alternate strategies to treat back pain and intervene before it becomes a long-term problem for patients. Patients will begin enrolling in the study in the spring of 2018. To learn more, visit the U of M website.