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ICSI Policies

Event Registration/Refund Policy

Registrations are confirmed by reservation with credit card or for registrations which promise to pay by check. Registration must be confirmed seven (7) days prior to the event start date to guarantee class enrollment. Payments by check must be received on or before the event start date to avoid charges on credit. Cash payments are not accepted.

Customer Cancellation and Refund/Return Policy
Customer is entitled to cancel their registration with no penalty if written notice is received at least seven (7) days in advance of the event start date. Customer will receive a full refund within 30 days after receipt of the written cancellation notice. No refunds/returns will be given for cancellation notices received less than seven days prior to the event. Written notice can be sent via email or mailed to: ICSI Meeting Registration, 8009 34th Avenue S., Suite 1200, Bloomington, MN 55425.

ICSI Cancellation Policy
ICSI reserves the right to amend or cancel the date and time of an event and will do so by contacting customers seven (7) days prior to the event start date. There may be circumstances out of ICSI's control that do not allow seven days notice, and such circumstances will be handled with a professional manner on a case-by-case basis. ICSI is not responsible for any loss incurred by customer as a result of rescheduling or cancellation.

Advertising Policy

ICSI does not display paid advertising on its website. If ICSI ever accepts paid advertising, such advertisements shall be identified in a manner that differentiates them from original material created by ICSI.

Privacy Information

ICSI does not collect personal information that can be used to identify or contact users of this site, except for information provided by users who contact ICSI via the "Contact Us" page or register online for ICSI events. Such information will be used only by ICSI and will not be released to other organizations unless you give us permission to do so or ICSI is required to by law.

ICSI uses "Cookies" (small computer files we transfer to your computer's hard drive) to enable employees of ICSI's member and sponsor organizations to access areas of the site that are intended for their exclusive use. Cookies may also be used when registering online for ICSI events.

ICSI collects aggregated data in order to analyze usage of the website. Such information is identifiable at the domain level (for example, icsi.org) but does not include the specific IP addresses of individual users.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how the site is being used. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.