The Institute of Medicine has reported that “a culture of teamwork is fundamental to building a learning organization and ensuring the continuity of care that yields better outcomes for patients.” Building this inter-professional culture requires linking the clinical, improvement, leadership, and positive behavioral sciences to create relationally coordinated team-based patient-centered care.
This workshop, led by Gene Beyt, MD, MS, Visiting Scholar, Heller School, Brandeis University, will explain the key components and implementation strategies for building strong, team-based, patient-centered care, and how relational coordination can support your organization’s mission, strategy, and performance goals while yielding a quantifiable return on investment. By the end of this interactive session, you’ll be able to describe how relational coordination measures help drive team-based patient-centric care, identify best practices of collaborative care teams that lead to better patient experiences; describe how relationally coordinated care improves the quality and cost of care while improving patient and workforce satisfaction; and leave with tools and methods to help your staff become stronger leaders and better members of care teams.