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Program Details

Pre-Conference Workshops for Leader, Team and Individual Skill Building

Monday, May 5, 1 - 4:30 p.m.

Gary Oftedahl's Sneak Preview: Pre-Conference Workshops

This year's workshops offer tremendous value whether you’re a health care executive, medical director, quality improvement leader or care manager. Each one is built around emerging concepts and/or practical skill-building essential for moving your organization and staff forward.

While you’ll get the greatest information and value by attending both the two-day Colloquium and a half-day pre-conference workshop, you can register for the Colloquium and workshops separately. The workshops are designed for interactive, hands-on learning that might be of greatest value for different members of your staff. Download the registration form or register online today!

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Workshop #1: Unlocking Your Organization’s Internal Capacities Through Relationally Coordinated Teams

The Institute of Medicine has reported that “a culture of teamwork is fundamental to building a learning organization and ensuring the continuity of care that yields better outcomes for patients.” Building this inter-professional culture requires linking the clinical, improvement, leadership, and positive behavioral sciences to create relationally coordinated team-based patient-centered care.

This workshop, led by Gene Beyt, MD, MS, Visiting Scholar, Heller School, Brandeis University, will explain the key components and implementation strategies for building strong, team-based, patient-centered care, and how relational coordination can support your organization’s mission, strategy, and performance goals while yielding a quantifiable return on investment. By the end of this interactive session, you’ll be able to describe how relational coordination measures help drive team-based patient-centric care, identify best practices of collaborative care teams that lead to better patient experiences; describe how relationally coordinated care improves the quality and cost of care while improving patient and workforce satisfaction; and leave with tools and methods to help your staff become stronger leaders and better members of care teams.


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Workshop #2: Orchestrating Care for Better Patient Experience

As one leg of the Triple Aim, improving patient experience is growing in importance. This workshop will provide expert and practical information on how your organization can provide more patient-centered care. Attendees will learn how providers and care teams are improving communication and creating stronger partnerships with patients. You’ll discover what is working best to help patients become more accountable for their own health and wellness. Also, with population health measures trending toward improving the patient experience, this workshop will explain how patient experience scores are based on perceptions created by multiple interactions with a health care system, from the culture on down.


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Workshop #3: Quality Improvement Basics Plus!

As peer grouping, contracting with health plans and pay-for-performance programs increasingly focus on patient outcomes, quality improvement in your organization is both foundational and essential. In today’s health care environment, delivering excellent quality improvement is not for the fainthearted and definitely not for the unprepared! Sign up for this workshop to learn the foundational elements of quality improvement – the ICSI way! Not only will we include such basics as Aims and Measures and the Plan, Do, Study, Act (PDSA) cycle, but also the adaptive work and change management considerations necessary to make it stick and remain embedded in your practice!


Program At a Glance

View each track below for current information about the sessions, including sneak peak videos from ICSI's Gary Oftedahl, MD. You can also download the complete program here.


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Track 1: Care Delivery and Quality Improvement

Gary Oftedahl's Sneak Preview: Track 1

Achieving the Triple Aim Without Integrating Mental Health---Not!!!
Larry Green, MD, University of Colorado, Denver

Building a Sustainable Health System: Experiences from Maine
Lisa LeTourneau, MD, MPH, Maine Quality Counts

Post Acute Care’s Role in a Sustainable Health System
Rahul Koranne, MD, HealthEast Care System

Where is my Tricorder? Decision Support for 2014 and Beyond
Patrick O'Connor, MD, MA, MPH, Senior Clinical Investigator, HealthPartners Medical Group and Clinics, Bloomington, MHN

Outreach to Meet Outcomes: Success Strategies in Collaborative Care - Lessons from COMPASS
Claire Neely, MD, ICSI, and Emily Brandenfels, MD, MS, Associate Medical Director, Community Health Plan, Washington

Conquering Risk in Transforming Health Care
David Herman, MD, CEO, Vidant Health


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Track 2: Affordability and Financial Alignment

Gary Oftedahl's Sneak Preview: Track 2

Embedding Choosing Wisely Recommendations into the EHR
Jeff Borenstein, MD, Director of Health Services Research, Cedars-Sinai Medical Care Foundation

The Evolution of Accountable Care Organizations: Promise and Performance
Steve Shortell, PhD, University of California

The Vicodin Reality and What Lies Ahead
Carol Falkowski, CEO, Drug Abuse Dialogues, St. Paul, MN; Susan VanPelt, MD, Director of Quality Improvement, Emergency Physicians, PA, Minnetonka, MN; and Andrew Zinkel, MD, Associate Medical Director for Quality, HealthPartners, Bloomington, MN

Payer Perspective on ACOs—Payment Models and Benefits
Lisa Whittemore, MSW, MPH, VP, Network Performance Improvement, BlueCross Blue Shield of Massachusetts


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Track 3: Patient Engagement & Community Partnerships

Gary Oftedahl's Sneak Preview: Track 3

Exploring Further Opportunities for Aligning with Communities
Sanne Magnan, MD, PhD, President and CEO, ICSI, and Tani Hemmila, BSW, Coach/Consultant, ICSI

Engaging Community Health Workers to Care for Patients With High-risk Social Determinants of Health
Jean Gunderson, DNP, RN, and Onelis Quirindongo-Cedeno, MD, Mayo Clinic, and Tara Nelson, Intercultural Mutual Assistance Association

Population Health on a Local Level. Anybody Know How to Do This?
Courtney Baechler, MD, MS, Allina Health, and Steve Mulder, MD, and Jim Lyons, Hutchinson Health

Open Notes: Making Entire Disruptive Innovation and Data Drive Care
Jon Darer, MD, MPH, Geisinger Health System

Stories Matter--Community Engagement, Worldview and You: Implications for the Medical Field
Dave Ellis, Dave Ellis Consulting

CHIP: A Collective Impact Approach to Improving Community Health
Susan Palchick and Dave Brummel


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Track 4: Leadership and Innovation

Gary Oftedahl's Sneak Preview: Track 4

Building Capacity for Collaborative Care: Using a Toolbox for Intentional Change
Gene Beyt, MD, MS, Brandeis University

Leaderhip in Complex Environments
Jeffrey Cohn, MD, MHCM, CEO, Plexus Institute

Knowledge is Overrated: Patients Neither Want nor Need to be Fully Informed
Marco Yzer, PhD, University of Minnesota

Baby Boomers for Balanced Health Care, A Community Conversation
Bill Doherty, Family Social Science, University of Minnesota, and Bill Adams, ICSI Patient Advisory Council

Personal Mastery for Transformational Leadership
Neil Baker, MD, Neil Baker Consulting and Coaching

Why the Y(MCA)? A Community Resource for Better Health
Cassie Rood, VP of Healthy Living, YMCA