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Shared Decision-Making Resources

Collaborative Conversation Map

ICSI’s Collaborative Conversation mapTM serves as a clinical workflow for clinicians as they initiate and navigate the Shared Decision-Making process. Care teams use the map to document team best practices and formalize a common vocabulary. Patients find the map helpful in guiding them through the Shared Decision-Making process and sharing critical information with family and clinicians. Learn more.

Articles and Papers

Collaborating with Patients: Shared Decision-Making in Palliative Care
(Minnesota Physician, April 2013)

This article, written by ICSI's Jan Schuerman and Claire Neely, MD, describes the development of the Collaborative Conversation map and the benefits of integrating shared decision-making into usual care. Read the article.

Thinking Differently about Patient Engagement
(Minnesota Physician, March 2013)

Gary Oftedahl, MD, ICSI's former chief knowledge officer, offers his perspective on how to think differently about patient engagement. Noting that "patients are the biggest untapped resource that we have," Oftedahl talks about the difference between patient engagement and patient activation, offers ways to improve the role of providers in patient engagement, shares tools and technologies that may be effective, and discusses strategies to maximize the potential of increased patient engagement. Read the article.

16 Communities Share Their Secrets
(AF4Q's Spotlight on Success, November 2012)

This publication includes an article (pages 38 - 41) about an ICSI pilot project that trained the staff of two primary care clinics to use shared decision-making techniques in discussions with patients about colorectal cancer screening options. Read the article. Reproduced with permission of the Robert Wood Johnson Foundation, Princeton, N.J. 

Paving the Way for Difficult Conversations
(AF4Q's Lessons Learned, March 2012)

This article describes the work of several communities making strides in engaging consumers to improve ambulatory care. See pages 4-6 for a description of ICSI’s work on shared decision-making and Collaborative Conversations. Read the articleReproduced with permission of the Robert Wood Johnson Foundation, Princeton, N.J.