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Supporting Systems Change

ICSI helps health care delivery systems apply evidence-based practices and also brings clinical practice lessons back for systems change improvement. Examples of this work include:

  • Clinical guidelines that are recognized and adopted nationally and internationally
  • Dissemination and implementation of evidence-based practices to integrate behavioral health and collaborative care in primary care to improve patient outcomes
  • Practice facilitation services for health care organizations working to implement Triple Aim changes, sometimes across several systems at a time

Behavioral Health Integration

ICSI continues to be dedicated to improving care and outcomes for patients with mental health and substance-use conditions. Dissemination and implementation of proven models of care, spreading proven interventions into novel settings and aligning communities to take joint action to better serve those with behavioral health conditions are recent examples of this ongoing work. Learn more.


COMPASS (Care of Mental, Physical and Substance-use Syndromes) implemented a primary care-based model, proven to improve outcomes in patients with active depression, and poorly controlled chronic disease, in 18 care systems across eight states. Built on previous work, including DIAMOND and RARE, COMPASS showed that a complex model of care could be successfully implemented in health care organizations that varied greatly in size, organizational structure and patient populations. Learn more.

Practice Facilitation

ICSI works with Minnesota health care practices to build their capacity for continuous quality improvement and their ability to implement new evidence-based treatments and bring health service models into practice. The ultimate aim of all of these activities is to improve patient outcomes and experience and lower the overall costs of care – the Triple Aim. Learn more.

Legacy Work

To learn more about ICSI's past work in this area, and access related resources, use the links below to the new Legacy Work section of our website. You can also find a link to this area at the bottom of every page. If you can't find what you're looking for, please use the Contact Us form to let us know.

Updated 08/26/16