You Need to go slow to go fast
At the end of June 2017, ICSI and Stratis Health completed this project that involved providing practice facilitation resources to help a group of primary and specialty care provider organizations with quality improvement activities as part of the $45 million State Innovation Model (SIM) cooperative agreement. The Minnesota Department of Health and the Minnesota Department of Human Services received this award in 2013 from the Center for Medicare and Medicaid Innovation (CMMI) to help implement the Minnesota Accountable Health Model.
Participants on this project were located across the state of Minnesota, and their focus areas for improvement work included total cost of care, chronic disease management, health care home certification, health IT, behavioral health integration, alternative care models and/or general quality improvement.
- Affiliated Community Medical Centers (two clinics)
- Altru Health System (two clinics)
- Appleton Area Health Services (one clinic)
- Bluestone Physician Services (one clinic)
- Catholic Charities of St. Paul and Minneapolis (one location)
- Hennepin County Medical Center (three clinics)
- Madison Healthcare Services (one clinic)
- Ortonville Area Health Services (one clinic)
- Sartell Pediatrics (one clinic)
One of the key takeaways for all was that real improvement takes time! The work is adaptive and requires culture change, as well as technical change. In other words, “You need to go slow to go fast!”
As part of this project, we are able to share many of the resources created for and used by participants with the broader Minnesota health care community. These resources include a series of video tutorials and related tools to help guide health care organizations through the steps of facilitating and sustaining improvement.